I'm Bats About You Mug

If the item fails to reach you in good order then I will either refund or replace the item, but will need to receive photographic evidence of the break or condition in which it arrived to do so.

If the item fails to reach you completely then I can offer a refund or replacement. 

I send all chinaware by tracked post whether in the UK or Worldwide.

I aim to post any orders within 48 hours of purchase. I send all chinaware by tracked and signed for post in the UK and tracked post worldwide.

5% of sale profits will be donated in support of the Bat Conservation Trust, Registered charity no 1012361 in England and Wales and Kent Bat Group, registered charity No 1079767 and a partner bat group to The Bat Conservation Trust (BCT).